Since 1988, we’ve proudly served thousands upon thousands of people in SLO County, central California, and across the state. Here’s what some of our clients are saying.
I just left the office of Susan Polk, and I truly feel blessed to have been led to her to help me with my Medicare my insurance. The last few weeks have been very stressful with the switch, and now I'm track thanks to Susan and her team. Upon walking to the office I was greeted with a smile and offered something to drink, and within minutes I was sitting across from Susan and getting things going. One major plus was, as I sat across from Susan and she was filling out my info, there was a screen showing me what she was seeing and doing! I will be recommending Susan Polk Insurance to anyone in need of her professional services!
Kim Adams • San Luis Obispo
So very helpful. Outstanding service. Friendly, knowledgeable staff of specialists, all of whom we have come to know and love.
Craig Bowman • San Luis Obispo
A true professional firm, very good for Medicare, health insurance, disability, and life insurance. Susan has been in the business for over 40 years, has a very nice office staff, and is a true insurance expert. Who else do you know who read all 2000+ pages of the Affordable Care Act (Obamacare) law?
Drew Lewis • Paso Robles
First of all, had there been more than 5 stars , Susan would have gotten a higher rati ng from me. I was in Southern California ready to make a move to San Luis Obispo county. Susan had stellar ratings and reviews on Yelp so I contacted her. From the start, Susan was professional, VERY knowledgeable and informative. I knew right off that she was the one. She answered myriad questions on the phone and via email prior to our move to SLO. Very generous with her time. I received a package in the mail from her shortly after our initial conversation. Impressive! She is a Medicare specialist. That was easily identifiable in her first email to me! I was again impressed because I had spoken to other people that were merely ok. Susan made Medicare comprehensive for me. Medical insurance is convoluted enough…Medicare is more so. She set up my husband with the perfect plan for him. She knows her stuff inside, outside and upside down. We moved to SLO, met Susan and set up my husband with Medicare plus Rx. Easy breezy. I needed to get a termination letter from our previous insurer, and then my husband's Medicare would be done and done with his new carrier, Mutual of Omaha. Little did I know that Kaiser was about to take me into a mired cluster of miscommunications, circumlocu tions and non-action. Susan came to the rescue! She was in communication with Kaiser, kept Mutual of Omaha apprised of the situation and kept me informed and calm! It was a relief to know that Susan understood the situation, she knew Kaiser's MO, she also had an existing relationship with MofO and most importantly, they were there for us. It all worked out perfectly but there was a day that I prayed for lots of thanks that I was led to Susan Polk because the quagmire was beginning to stink with Kaiser. Had I not had Susan, I know I wouldn't have gotten the perfect fit for my husband. Were I you, and was in need of assistance with insurance, you would be blessed in contacting Susan Polk. Susan and her team are the Cadillac of insurance specialists in my eyes. Thanks Susan!
JK G • San Luis Obispo
Insurance is not fun, but I found out it can be easy. How? I called Susan Polk. She is amazing – really knowledgeable, interested and can spell it out in layman’s terms. AND just as important to me, she is a good person. She cares and has a great laugh. Which is icing on the cake. Recommend her 100%
Jean Steel • Nipomo
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