"Susan Polk Insurance responds to a customer's needs with alacrity and geniality. Not only do Susan and her capable staff take care of all our business and staff health insurance needs, but we often refer our patients to her - especially for Medicare Part D! What we value so much is their doing the very best for their clients - not only for the immediate present, but also for planning for the future needs for patients and their families. We are so fortunate to have a source for health insurance in our community that is so knowledgeable about cost-efficient options and also so caring."

“Ever since we started using Susan Polk Insurance our employees have been elated about the service. Jill and Susan have been unbelievably helpful. They have personally met with each of our employees before they chose their plan to assist with that often confusing decision. Jill and Susan are always readily available to answer my questions, and any questions the employees have about coverage, changes, or any other problem we encounter.We're in good hands… (who needs Allstate?)”

"Susan is about service #1. She'll explain your options, suggest what's best for your needs and budget, and be there whenever you need assistance. I trust her totally to get me through the maze and steer me in the right direction. She's the best!"

“Susan and her staff have given us the best customer service possible. They have gone to bat for us many times in dealing with the big insurance companies. They have saved us both time and money. I would highly recommend using their services.”

“When I first arrived in SLO, I was referred to Susan Polk Insurance. My wife and I had insurance, but we were expecting our first child and wanted to make sure we had the right coverage. Susan listened to our specific needs and actually recommended we get some additional coverage. Because of Susan’s knowledge, experience, and foresight, she was able to save us at least $10-50,000 when my wife ended up in the hospital as a result of a caesarian section. Susan and her staff go beyond just providing insurance. They far exceeded our expectations, and from talking with other clients, this is something they do on a regular basis. When asked who takes care of my insurance needs, I enthusiastically and wholeheartedly recommend Susan Polk Insurance.”

"The Symphony always gets immediate and easy to understand responses to our questions and concerns. I particularly admire the fact that Susan uses her knowledge and skills as a community volunteer."

“When I have problems with insurance related questions, a simple phone call to Kelly at Susan Polk Insurance means I am well on the way to resolving the problem at hand. I most appreciate the consistent follow through and timely resolution of whatever the issue may be. Clear guidance as to our part of the resolution, as well as assistance in the submission of all those forms that we so dislike, makes us glad we’ve chosen the Susan Polk Insurance Agency.”

“We just received your latest ‘Newsletter’ and really appreciated it. We hope you will continue to remember us. Ever since we met you when we moved to San Luis Obispo area, we felt a great sense of your professional abilities as well as your honesty, integrity, and personality when we have had the opportunity to visit in person and by phone. Thanks again for your assistance and advice.”