–On the Medicare website, there is to be a Nursing Home Compare section which will allow consumers to find information about staffing data for each facility, including explanations of how to interpret the data, differences in types of staff, the relationship between nurse staffing levels and quality of care, and the explanation that appropriate staffing levels vary based on patient care mix.
–A special focus facility program for nursing homes who have substantially failed to meet requirements will be conducted, and they will be visited at least semiannually.
–A nursing facility must have reports with respect to any surveys, certifications, and complaint investigations made during the last 3 years available for any individual to review upon request and post a notice in a public notice regarding this. All identifying resident information will be kept confidential.
–HHS shall advise States on how to establish electronic links to Form 2567 State inspection reports, complaint investigation reports, and a facility’s plan of correction on the State’s Internet website. This is also to be included on the Medicare Compare website.
–The State is to maintain a consumer oriented website providing useful consumer information to all nursing facilities in the state.
–Skilled nursing facilities are to begin reporting expenditures separately for wages and benefits for direct care services, spending on indirect care, capital assets, and administrative services. This information is to be made available upon request.
–A standardized complaint form is to be used by all States and Ombudsman programs.